Customer Service Representative Job, Latest Customer Service Jobs In Kenya, 

Customer Service Representative – FMCG,

Reporting to: Sales Manager,

Gross Salary: competitive,

Location: Githunguri,

Our client is a leading Dairy Farmers Co-operative Society dealing with processed dairy products and fresh milk. They seek to hire a customer service representative to ensure proper records management and support the sales team.

Responsibilities

  • Ensure timely sales payment and overdue collections as per company policy.
  • Vet new customer account opening process while striving to increase customer database within designated market region.
  • Keep updated database of all the distributors and other customers and their designated areas of coverage.
  • Prepare weekly market intelligence report and daily activity reports for the designated market region as per defined reporting structure.
  • Ensure all sales assistants do their stock reconciliations daily.
  • Ensure proper planning for logistics for the depot sales team.
  • Ensure good customer relations with all customers in your route.

Qualifications

  • A Bachelor’s degree in business discipline or social sciences.
  • Diploma in sales and marketing.
  • Three years’ experience in FMCG.
  • Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
  • Good planner, well organized with the ability to deliver deadlines and sales target strictly.

Click Here To Apply